Easy Configuration

Asterisk is the most popular and extensible open source telephone system in the world, offering flexibility, functionality and features not available in advanced, high-end (high-cost) proprietary business systems. Asterisk is a complete IP PBX (private branch exchange) for businesses.

 

Asterisk also benefits from a web administration interface that can be used to configure most of the key functions. Since this is a web interface 90% of the functions may be easily setup without the need of any Linux knowledge. Thus there is no need to call any PBX people and pay any extra charges to create an extension, change a name of a person on the system and many other day to day functions.

Asterisk is also capable of handling unified messaging. Meaning that, in the occasion a user is busy or unavailable, the system can prompt the user to leave a message and the operator will receive it as an email attachment in his mailbox.

If the asterisk server is made available on the internet (via VPN), it is possible to link up remote branches to the head office thus saving telephone bills when calling from one office to the other.

How SMEs will benefit from Asterisk PBXs

  • Fully customisable via web interface
  • Ability to link remote offices together
  • Unified Messaging (linking Voice mail and faxes to emails)
  • Easily to integrate with all carriers such as Sky Telecom, GO or Melita

 

Customizations and technical expertise

With over 85 sound asterisk installations on the island and 7 years experience with the asterisk, we have developed  not only substantial expertise in installations and maintenance of  the servers, we have also developed skills in house to customize asterisk and write customized applications(AGIs) in order to integrate asterisk with other systems.

Such examples include customized IVRs (Interactive Vice Responses), prepaid/postpaid calling card platforms, payment gateways and many others.

Below is a reduced list of features in asterisk

  • Blacklists
  • Caller ID Blocking
  • Blind Transfer
  • Caller ID on Call Waiting
  • Call Detail Records
  • Calling Cards
  • Call Forward on Busy
  • Conference Bridging
  • Call Forward on No Answer
  • Database Store / Retrieve
  • Call Monitoring
  • Database Integration
  • Call Parking
  • Dial by Name
  • Call Queuing
  • Direct Inward System Access
  • Call Recording
  • Distinctive Ring
  • Call Routing (DID & ANI)
  • Do Not Disturb
  • Call Transfer
  • Fax Transmit and Receive
  • Call Waiting
  • Flexible Extension Logic
  • Caller ID
  • Interactive Directory Listing
  • Interactive Voice Response (IVR)
  • Local and Remote Call Agents
  • Music On Hold
  • Music On Transfer
  • Flexible Mp3 Based Hold Music
  • Predictive Dialer
  • Overhead Paging
  • Protocol Conversion
  • Remote Call Pickup
  • Remote Office Support
  • Roaming Extensions
  • Route by Caller ID
  • SMS Messaging
  • Spell / Say
  • Streaming Media Access
  • Supervised Transfer
  • Talk Detection
  • Text-to-Speech (via Festival)
  • Three-way Calling
  • Time and Date
  • Voicemail
  • Visual Indicator for Message Waiting
  • Dial tone for Message Waiting
  • Voicemail to email
  • Voicemail Groups